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Part 3: The Science From: https://hbr.org/2016/07/what-great-listeners-actually-do Of course, there are different levels of listening. Not every conversation requires the highest levels of listening, but many conversations would benefit from greater focus and...
Observation: the facts (what we are seeing, hearing, or touching) as distinct from our evaluation of meaning and significance. NVC discourages static generalizations. It is said that “When we combine observation with evaluation others are apt to hear criticism and resist what we are saying.” Instead, a focus on observations specific to time and context is recommended.
“Conjungere ad solvendum is Latin for ‘Connect before solving.’ I made up this motto because, through teaching and facilitating innovative thinking for decades, I’ve discovered that the most powerful catalyst for inspiring creative breakthroughs and translating those breakthroughs into sustainable innovation is to guide people to connect with one another first, before trying to solve a problem.
The True Gentleman is the man whose conduct proceeds from good will and an acute sense of propriety, and whose self-control is equal to all emergencies; who does not make the poor man conscious of his poverty, the obscure man of his obscurity, or any man of his inferiority or deformity; who is himself humbled if necessity compels him to humble another; who does not flatter wealth, cringe before power, or boast of his own possessions or achievements; who speaks with frankness but always with sincerity and sympathy; whose deed follows his word; who thinks of the rights and feelings of others, rather than his own; and who appears well in any company, a man with whom honor is sacred and virtue safe.
CURIOSITY (CURIOSITA) An insatiably curious approach to life and an unrelenting quest for continuous learning. DEMONSTRATION (DIMONSTRAZIONE) A commitment to test knowledge through experience, persistence, and willingness to learn from mistakes. SENSATION...